Please read these terms and conditions which apply to the provision of my professional services. By making an appointment, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment or continue with your course of Hypnotherapy.

FREE INITIAL CONSULTATION

You may be offered a free 20 minute online initial consultation. No therapy will be provided during the consultation.

The purpose of this initial consultation is to briefly discuss your issue, to ask any questions you might have and to see if this is a good fit. During this call, estimates of the number of sessions required to deal with your presenting issue are given on the basis of theinformation presented at that time. Estimates are only rough guidelines and are subject to change.

BOOKING & PAYMENT

In-person sessions: A refundable deposit of £50.-/$60 is payable at the time of booking your first in-person session. Unless otherwise agreed, the balance of the fee is due at least 24 hours prior to the first session. No refunds will be issued for cancellations less than 24 hours prior to the session appointment.

Online sessions: No deposit is required for online sessions, however - Unless otherwise agreed, payment for online sessions must be made at least 24 hours before the scheduled session start time. Where payment is not received 24 hours before your session, the session will be cancelled and may be offered to someone else. Unless otherwise agreed, it is your responsibility to pay the session fees before each scheduled session in order to confirm the appointment booking.

*if payment is an issue and the only thing keeping you from starting your transformation, please let me know and we can come up with a payment plan.

CANCELLATION, RESCHEDULING & REFUNDS 

Cancellation & rescheduling

If you need to cancel or re-schedule a session, please provide as much notice as possible. Notification must be made via email or phone call at least 24 hours prior to an in-person session or 12 hours for an online session.

Refunds

No refunds will be issued for cancellations within 24 hours of in-person sessions or 12 hours of online sessions.

Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for the session.

 Where a discount package or therapy program has been booked and paid for in advance, if you choose to discontinue your therapy process before attending all the sessions, a pro rata refund will be issued after deduction of the full standard session fee for any sessions you have attended.

SESSION FEES

All professional fees will be disclosed to you prior to booking. My professional fees are subject to review and may increase from time to time. You will always receive confirmation of the professional fees before booking.

PAYMENT METHODS

Payment may be made online via PAYPAL™ or bank transfer. Payment for in-person sessions can also be made via credit/debit card at the end of your session. Cash and cheques will not be accepted without prior agreement.

CONTACT BETWEEN SESSIONS

Any contact between sessions will be by telephone, or email during office hours only (8am-5pm) Unless otherwise agreed. Any messages received outside of these hours will be dealt with during office hours only. 

MEDICAL OR PSYCHOLOGICAL CONDITIONS

I may ask questions about your medical history to establish any contra-indications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update me of any medical changes during your course of therapy, or if you are returning to therapy after a period of absence.

 If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counsellor, you may be asked to seek their permission before any therapy sessions can commence.

Please note that I will be unable to offer my professional services if you suffer from epilepsy or any form of psychosis.

AGE RESTRICTIONS

You must be at least 18 years old to participate in online sessions. Clients under the age of 18 years old must be accompanied by a parent or guardian and will be seen in-person.

ATTENDING YOUR SESSIONS

Please ensure that you are available at your session start time. If you are running late, please let me know as soon as possible. I will do my best to make a full session available, however, as the ability to do this will depend on bookings after your session, this cannot be guaranteed.

HYPNOTHERAPY RECORDINGS

Hypnotherapy recordings should not be listened to whilst driving, operating machinery or undertaking any other activity whereconcentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied or sold under any circumstances.

OUTCOME OF SESSIONS

The agreement to work on the issues presented by you in no way implies or guarantees the resolution of your presenting issue(s). No outcome can or will be guaranteed. However, I will always endeavour to use my best efforts and skills to work towards your goals and intended outcomes.

STANDARDS OF BEHAVIOUR

During the course of any therapy sessions, I will treat you with respect and not abuse the trust you place in me. I will use best practice at all times in our mutual interest. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging to either me or any other person.

You agree not to attend sessions under the influence of alcohol or recreational drugs, except those medications which have been prescribed by your doctor. If you do attend any sessions under the influence of alcohol or recreational drugs, or demonstrate violent or abusive behaviour, I will cancel the session and may refuse to see you for any further sessions without refunding any payment already made.

CONFIDENTIALITY

All contact, including sessions, telephone conversations and emails, will be conducted in confidence and may be recorded. Prior to any recording, your agreement will be sought. All recordings, conversations and notes will remain confidential, except in the following circumstances:

 1.Where you give permission for confidentiality to be broken

2. Where I am compelled by a court of law

3. Where the information is of a nature that confidentiality cannot be maintained, for example:

•    The possibility of harm to yourself or others exists

•    In cases of fraud or crime

•    When minors (under 18 years old) are involved

4. Where a referring GP or other healthcare professional requires a report. A copy of the report will be available on request.

LIABILITY & INDEMNITY

Under no circumstances will Marem Hassler/The Hypno Gym, be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided to you during professional services provided by Marem Hassler/The Hypno Gym,. In addition, you agree to defend, indemnify, and hold Marem Hassler/The Hypno Gym, harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your participation in the professional services.

GOVERNING LAW

These terms and conditions and any other matters arising out of or in relation to these terms, shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts to settle any dispute which may arise out of or in connection with these terms and conditions.

TERMS AND CONDITIONS UPDATES

These terms and conditions are subject to revisions without notice. Please familiarise yourself with any amendments if you have re-started therapy with me after a long period of absence. 

DATA PROTECTION

For my services, your personal data is collected, processed, used and stored in accordance with the following privacy policy: see Privacy Policy. By booking an appointment, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not book an appointment. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check my website periodically for any changes.

CONCERNS & COMPLAINTS

If you have a concern or complaint regarding your therapy, please discuss this with myself in the first instance and I will endeavour to resolve the issue.

THE TAKE AWAY….

Regression therapy is an approach to treatment that focuses on resolving significant past events believed to be interfering with a person's present mental and emotional wellness. Only people with sound mental health who are confident that a review of past events will not adversely impact their emotional or mental health should participate. I request that you do not participate in regression therapy if you or your treating practitioners have any past or existing concerns about your mental health.

Rapid Transformational Therapy is a unique, method that typically requires 1-3 sessions to resolve most deeply rooted issues. RTT uses hypnosis which is a completely safe, natural and relaxing process where you will remain in control throughout the duration of the session.

During RTT you will be regressed back to several memories in order to uncover where, when, how and why you developed your presenting issue/Problem. this insight will help you to gain a deeper understanding of the root, the cause, and the reason for your problem/issue.

Please understand that you playing an active role in the successful outcome of your session(s). you must be motivated to change and follow through with the process.

RTT is not meant to be a substitute for the advice or care of a qualified medical professional. All information presented or recommended by (your name) is meant for educational purposes only. If you are unsure about whether or not you should partake in an RTT session, please consult your general practitioner first.

To protect your privacy, all client data is kept strictly confidential.

Before taking part in your RTT session(s), please ensure:

-that you don’t suffer from epilepsy

-that you will be free from the influence of drugs or alcohol during the course of the session

-that you provide me with the correct address of your online location

-that your environment around you will is safe and and will remain free from distractions

-that you provide me with a phone number or other means of communications to contact you with in case of a technology failure

-that you provide me with a third party emergency contact number